AI Principles

Littler is at the forefront of leveraging AI and technology to streamline internal processes and benefit our clients, and we are committed to the responsible use of AI. 

Artificial Intelligence (AI) holds tremendous potential for enhancing the way attorneys work and deliver value to clients. 

Our Approach

  • Enhance client service and satisfaction by using AI to gather actionable insights and provide precise, timely, and cost-effective legal solutions, with a personalized approach.

  • Prioritize open and transparent communications with clients and internal stakeholders when implementing AI systems within the firm.

  • Focus on AI systems that are interpretable and explainable, enabling legal professionals to identify and understand the source material and data upon which those systems rely.

  • Hold individuals responsible for decisions made with the assistance of AI, such that legal professionals maintain ultimate accountability for outcomes.

  • Strive to mitigate biases in outputs and actions taken as a result of AI algorithms and datasets.

  • Protect data by upholding appropriate industry standards regarding data privacy and security so that our use of AI systems complies with regulations and client requirements.

  • Closely adhere to legal and ethical standards in using AI systems, including professional codes of conduct, court rules, and applicable regulations and laws.

  • Implement safeguards to protect against the misuse of AI technology, including unauthorized access, manipulation, or exploitation for unethical purposes.

  • Involve firm leaders and subject matter experts in the development and oversight of AI solutions and uses.

  • Stay abreast of new developments with AI systems and deliver ongoing education and training for firm employees on AI’s capabilities, limitations, and ethical implications.